1. Introduction​

At guellein.com, we are committed to safeguarding the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information you provide when using our website, engaging with our services, or making purchases. By using guellein.com, you consent to the practices described in this policy.​

2. Information We Collect​

2.1 Information You Provide to Us​

  • Account Registration: When you create an account on guellein.com, we collect information such as your name, email address, and password. This information is used to create and manage your account, allowing you to access your order history, saved items, and personalized preferences.​
  • Purchase – Related Information: During the checkout process, we collect details necessary to complete your purchase, including your shipping address, billing address, payment information (such as credit card number, expiration date, and CVV, which is securely processed through our payment partners and not stored by us), and contact number. We also collect information about the products you purchase, including size, color, and quantity.​
  • Communication: If you contact us via email (such as to [email protected]), phone, or through our website’s contact forms, we collect the information you provide in those communications. This may include your name, email address, phone number, and the content of your message, which we use to respond to your inquiries, resolve issues, or provide support.​

2.2 Information Automatically Collected​

  • Log Data: When you visit guellein.com, our servers automatically record certain information, similar to many other websites. This log data includes your IP address, browser type, operating system, the pages you visit on our site, the time and date of your visit, the time spent on each page, and the links you click. This information helps us analyze trends, administer the site, track user movements around the site, and gather demographic information about our user base.​
  • Cookies and Similar Technologies: We use cookies, web beacons, and other similar tracking technologies. Cookies are small text files that are placed on your device when you visit our website. They help us remember your preferences, such as your language and region settings, and provide a more personalized experience. For example, they allow us to keep track of items in your shopping cart between visits. We also use cookies to analyze website traffic and understand how users interact with our site, which helps us improve our services. You can usually adjust your browser settings to control or disable cookies, but please note that this may affect the functionality of our website.​

3. How We Use Your Information​

3.1 To Provide and Improve Our Services​

  • Order Fulfillment: We use the information you provide during the purchase process to process and deliver your orders. This includes communicating with you about the status of your order, shipping details, and any potential issues.​
  • Personalization: We use the information we collect to personalize your experience on guellein.com. This may involve showing you products that are relevant to your interests based on your browsing and purchase history, providing personalized recommendations, and customizing the content and layout of our website to better suit your preferences.​
  • Service Improvement: We analyze the data we collect, such as log data and feedback from users, to improve our website’s performance, functionality, and the quality of our products and services. This includes identifying and fixing technical issues, enhancing the user interface, and optimizing the shopping experience.​

3.2 For Communication​

  • Transaction – Related Emails: We send you emails related to your orders, such as order confirmations, shipping notifications, and receipt information. These emails are essential for the completion of your purchase and keeping you informed about the progress of your order.​
  • Marketing and Promotional Emails: With your consent, we may send you marketing and promotional emails about our new products, special offers, sales events, and other news related to guellein.com. You can opt – out of these marketing emails at any time by clicking on the unsubscribe link provided in the emails.​

3.3 To Comply with Legal Obligations​

We may use and disclose your information as required by law, such as to comply with tax regulations, respond to subpoenas or court orders, or cooperate with law enforcement agencies in investigations.​

4. Information Sharing and Disclosure​

4.1 Service Providers​

We may share your personal information with third – party service providers who assist us in operating our website, providing our services, and fulfilling your orders. These service providers include payment processors, shipping carriers, email service providers, and analytics companies. For example, we share your payment information with our payment partners to process your transactions, and we share your shipping address with the shipping carrier to deliver your purchases. These service providers are contractually obligated to use your information only for the purposes for which we disclose it to them and to protect the confidentiality and security of your information.​

4.2 Business Transfers​

In the event of a merger, acquisition, sale of all or a portion of our assets, or similar corporate transaction, your personal information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information.​

4.3 Legal Requirements​

We may disclose your personal information if we are required to do so by law, such as in response to a subpoena, court order, or other legal process, or if we believe that such disclosure is necessary to protect our rights, property, or the safety of our users or the public.​

5. Data Security​

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry – standard security technologies and practices, such as encryption of sensitive data (including payment information), secure servers, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.​

6. Your Rights​

  • Access and Review: You have the right to access the personal information we hold about you. You can log in to your account on guellein.com to view and update certain information, such as your contact details and preferences. You can also contact us at [email protected] to request access to other personal information we have about you.​
  • Correction: If you believe that any of the personal information we hold about you is inaccurate or incomplete, you can update it through your account settings or contact us, and we will take reasonable steps to correct the information.​
  • Deletion: You can request the deletion of your personal information. However, please note that we may need to retain some information for legal, accounting, or operational purposes. For example, we may need to keep records of your purchases for tax and financial reporting requirements.​
  • Opt – Out: You have the right to opt – out of receiving marketing and promotional emails from us at any time. You can do this by clicking on the unsubscribe link provided in the emails.​

7. Children’s Privacy​

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.​

8. Changes to this Privacy Policy​

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. When we make material changes to this policy, we will notify you by email (if you have provided us with your email address) or by posting a notice on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.​

9. Contact Us​

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:​

Email: [email protected]​